We are dedicated to provide the preferred destination of choice offering professional, personalized, flexible hospitality and discerning business and leisure market. We seek to exceed our guest´s expectation, providing high quality service, with a great infrastructure, trained and competent staff.
Exceptional Service - We understand that the value can be created with every encounter and this is reflected in our superior standard of service.
Integrity - We are honest and straightforward in our interactions with our owners, guests and colleagues.
Respect - We respect the objectives of our stakeholders and the values of our guests.
Teamwork and Passion - We bring our individual expertise, creativity and passion for our industry as a Sapphire Addis Hotel team member. This sets us apart and is the essence of the Sapphire Addis Hotel.
Continuous Improvement - We are innovative and utilize best practices to continually improve our management techniques, and the quality of our products and services.
Exceptional and personalized service, exceeding expectations, and inspiring a connection to our brand in the experiences we provide. To be a leader company in the Ethiopian tourism sector, committed with the tourism sustainable development.